ResolveFlow

Your AI copilot for support teams

Build policy-aware AI support agents that help your team resolve tickets faster without sacrificing quality.

Faster first response

38%

Average reply drafting time reduced with AI suggestions.

More tickets handled

1.8x

Teams resolve more conversations per agent each day.

Draft acceptance

74%

Most AI drafts are approved with light edits.

How ResolveFlow works

Connect channels

Sync support inboxes, help docs, and resolved tickets to give your AI agent full context.

Set policy + tone

Define escalation rules, response style, and compliance guardrails that match your support playbook.

Review AI drafts

Agents get ready-to-send replies, suggested troubleshooting steps, and next-best actions per ticket.

Improve outcomes

Track edit patterns, confidence, and resolution quality to keep your copilot improving every week.

Built for SaaS support teams

  • AI-drafted replies inside your support queue
  • Context from help docs and past resolved tickets
  • Suggested troubleshooting and escalation actions
  • Confidence scoring with human-review flags
  • Team analytics for response and resolution speed

Launch Focus

Perfect for Heads of Support and Support Ops leaders who want faster resolution times and higher agent throughput.

Team Analytics

Measure first response time, resolution time, and AI draft acceptance to continuously improve support performance.